FAQs

1. What materials are your bags made of?
Our bags are crafted from high-quality genuine leather or premium PU leather, depending on the product. Each material is selected for durability, comfort, and long-lasting style.

2. How do I care for my leather bag?
Keep your bag away from moisture, direct sunlight, and harsh chemicals. Use a soft cloth and leather conditioner occasionally to maintain texture and shine.

3. Are your bags handmade?
Yes, many of our bags are handcrafted by skilled artisans who focus on precision, quality, and timeless design.

4. Do you offer returns or exchanges?
Absolutely. We provide hassle-free returns or exchanges within a specified period. Please refer to our Return Policy for complete details.

5. How long does shipping take?
Standard shipping usually takes 5–10 business days, depending on your location. Express options are also available at checkout.

6. Are your bags suitable for daily use?
Yes! Our bags are designed with practicality in mind—perfect for work, travel, school, and everyday wear.

7. How can I choose the right bag for me?
Consider your daily needs—size, compartments, and style. You can also contact us for personalized recommendations.

8. Do you offer warranty on your bags?
Yes, we provide a limited warranty that covers manufacturing defects. Contact our support team for assistance.

9. Can I clean my PU leather bag the same way as real leather?
PU leather requires gentle cleaning with a damp cloth. Avoid leather creams or conditioners meant for genuine leather.

10. How can I contact customer support?
You can reach us via email or through our Contact Us page. Our team is always happy to help.